SpaceCat

★★★★★

“i’ve never written a google review before, but i had such a wonderful experience here that i felt i just had to! i called in to ask some questions about how to build a pokemon deck and was very kindly encouraged to bring in my cards and any questions i had. i’m so glad i came in! i got so much information and i felt so welcomed by people who seem to truly enjoy what they’re doing. huge thank you to jay, it was awesome getting to meet you and im so grateful for the knowledge you shared with me and your spirit of welcoming and generosity! they looked through all of my cards and made great suggestions and recommended all sorts of incredibly helpful cards. they made me all that much more excited to be getting into the hobby. plus the shop has great stock on pokemon cards! they certainly made a forever customer in me and i will be recommending this shop all the time!”

★★★★★

“I'm completely new to comics and the staff at SpaceCat have been incredibly helpful and went above and beyond to answer my questions. The people working there have a clear passion for the medium and walked me through everything there is to know about any series or storyline I may be interested in. In addition to DC and Marvel, they also have an independent section plus trading cards and a selection of old cartridges and consoles. Only down side is parking is not the greatest.”

★

“Update to the RACIST OWNER & WILLIAM at the end: Avoid this place—they will take advantage of you if you don't do your research. I brought in a couple of items to sell and was completely lowballed. The buyer claimed one of my items only sells for $50, but when I checked completed and sold listings myself, there was zero evidence of any selling at that price. When I realized what happened and asked about a buyback, staff kept brushing me off and delaying. While waiting, I audibly heard William say in the background, "He's not getting it back," followed by quoting a price that was $100.00—a full $80 more than what he originally offered me for it. Dishonest practices and horrible customer service. Do your homework before bringing anything here, or better yet, take your business elsewhere. Update: Reply to the owner The owner’s response below is completely false. I never stepped foot back in the store after that day, nor did I "harass" anyone over the phone. I inquired about purchasing the item back at their asking price during my initial interaction, but the outright hostility and racist behavior from both the owner and William made it clear I needed to walk away. Making up stories about me returning the next day or claiming "damage repair" is just a cover for terrible business ethics. The other negative reviews for this shop speak for themselves. Avoid this place.”

★

“Hostile management and toxic environment The selection is decent, but the management makes this place unbearable to deal with. Staff in the background openly insult customers, brush off reasonable inquiries, and treat anyone asking simple questions like a nuisance. The owner’s default response to legitimate criticism is lying and making excuses rather than fixing real customer issues. Plenty of better comic and hobby shops in the Bay Area that treat people with basic respect.”