Dragonslayer Games

★★★★★

“Great place to play Pokémon tcg. Been going here for about a month or so never had any issues with the staff that run the store or the people that put on events. The staff that put on the Pokémon tcg events are very knowledgeable and helpful. Rather you are a new comer to the world of pokemon or a veteran player there always somebody there that will help you out if u need it. Highly recommmend this store when it comes to pokemon tcg”

★★★★★

“Dragonslayer Games is hands down one of the best spots around. It’s a rare find where the entire environment is built on genuine relationships rather than just transactions. The vibe is incredibly welcoming, nobody has an ego, and the staff and community are always patient and eager to teach newcomers or talk strategy. A huge shoutout to Dan, who is absolutely awesome. I told him Emolga was my all-time favorite Pokémon, and he went out of his way to track one down for me. That kind of personal touch and effort is exactly why this place stands out. If you’re looking for a shop that actually cares about its players, this is it!”

★★

“Dude was kinda rude. Came in there to ask about one piece. Even when I made it clear I was just getting into the game he just kinda expected me to answer my own questions and buzz off if I wasn’t gonna buy anything he had. He was like “well you can um sign up for this thing” whatever like I was already supposed to know what was going on I was just like okay dude you’re in a bad mood peace✌🏼”

★

“I've been a customer at Dragonslayer for 10-12 years and brought in many regulars over that time, but I was recently banned over a situation that got blown way out of proportion. A kid verbally attacked me outside the store, and from there things escalated. Daniel never asked for my side of the story before passing judgment, took the other party's account at face value, and dismissed me when I tried to explain. I apologized anyway and it didn't matter. Beyond this incident, customer service has always been hit or miss here. Daniel can be difficult to deal with and isn't great with people. The store and bathrooms are often not well kept either. Even people in the local Digimon community didn't understand why this situation was handled the way it was, and I know several other longtime customers who feel the same and won't be back. Disappointing way to treat someone who supported the store for over a decade. Your money is better spent in other local game stores where they actually care about their customers”