DragonVine

★★★★★

“This place is a board and rpg gaming paradise! They have a little of everything. There’s a ton of stuff here, so if you’re going to go, make a lot of time available.”

★

“We had popped in to browse the store, our first time in. My kiddo had picked out a stuffed animal, we were on the hunt for some Pokemon cards. I asked the guy at the counter if they happened to have Pokemon cards, he said, “No. We have a sign on the door saying we don’t sell them”. Cool. I’m not always able to read every sign on a door entering into a store. Especially with 3 children. I felt this was rude and we won’t be coming back. A simple, “oh no sorry we don’t”, would have been more appropriate. Edit to add: Please review your camera footage. I clearly walked in and walked out with 3 children. You seem to be reinforcing your dismissive stance. Thats disappointing. As first-time customers, that interaction shaped our entire impression of the store. I hope you’ll consider that customer experience is about how people are treated just as much as the products you sell.”

★

“Edit:The store owner attempted to curate a response to justify threatening a child with the police. There are plenty of other stores in the Springfield/Eugene area that sell products similar to this location. I would suggest checking those out. I’m sure you’ll have a better and safer experience. Somewhere else. Have a good rest of your day. Happy shopping. :) I was really sad to see that this store is OPEN. I remember coming in here when i was a lot younger just to be be verbally harassed and an attempt at physical detainment. Then ya’ll THREATENED to call the cops on a child. All because you THOUGHT I was stealing your cheap products. Now looking at these reviews years later it looks like yall haven’t changed much. I’ll celebrate when you go out of business. Maybe when i come back in the next few years.”

★

“The service here was impolite and improper for a work environment. I am a disabled Trans male, and when I was talked to, I corrected the worker, met with a weird look and a roll of the eyes as they refused to further talk to me, and I awkwardly paid with no tip, met with a snide comment and a rude mumbling under the worker's breath. I just wanted a comic, man.”