Collector's Heaven

★★★★★

“I don’t understand the harsh reviews. Had 3 older people working, and they were so nice and helpful. Didn’t have what my partner and I were looking for, but they have a huge selection. They even gave us freebies!! Yay!!”

★★★★★

“This place is great! My co-workers and I work nearby and shop frequently for a variety of tcg. The supply here is always abundant and they are cheaper than other tcg stores in Richmond from my experience. Definitely worth a visit!”

★

“By far the worst card shop I’ve ever been to. In all the east coast. The old guy who runs the place the same guy whose picture is under the definition of RUDE in the dictionary. If your thinking of doing anything other than paying 50% over market on any product imaginable or being educated about “pricing” plan on doing something else. If you were considering bringing your kids here forget it the would have a more fun in time out.”

★

“Went to a Pokémon TCG league night here for the first time. After the event, a few minutes before closing, I walked up to the front counter, happily willing and ready to overpay for a Mega Box. I put it on the counter with my card in hand, ready to pay, and was immediately met with huffing and obvious annoyance. Apparently I upset the older ladies working the counter by trying to buy something at a store during business hours. During this time, I also overheard them yelling at other patrons throughout the store, including shouting across the building for people to get out of the bathroom. Mind you, this was all during business hours. My first impression wasn’t bad until that point, but I’ll be damned if I’m going to be disrespected for trying to buy something while actively hearing other customers get treated the same way. I’m an easygoing guy. I just moved to the area. I use my “yes sir,” “no sir,” “yes ma’am,” and “no ma’am.” I’m sorry for trying to patronize your business, and I’m sorry that you likely won’t be getting mine ever again. I’d encourage others to shop elsewhere too. There are so many great card shops in the area that I’ve already discovered, and, shockingly, I haven’t seen them disrespect their customers. “Treat others how you want to be treated” is something we’re all taught at a young age. Treat people poorly, and you’re likely to get poor reviews and lose business. It’s a pretty simple concept. Looking through the other reviews, it seems I’m not the only one who’s had this experience, so I’m inclined to believe this wasn’t just a bad day. If you don’t want to work at 8:50 p.m., don’t stay open until 9:00 p.m.”